Privacy Policy
Effective Date: 07/03/2024
At IntentNest, we are committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy outlines how we collect, use, and protect information provided through our website and services. By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide our intent data services:
- Personal Information: When you interact with our website, request a service, or register for an account, we may collect personal information, including your name, email address, company name, phone number, and billing information.
- Business Data: As a third-party intent data provider, we gather business-related data such as search queries, online behavior, and account identifiers from various public and commercial sources, which may include website visits, engagement with content, and interest in specific products or services. This data may be aggregated and anonymized for analytics purposes.
- Website Usage Information: We collect data regarding your interaction with our website, such as IP addresses, browser type, operating system, pages visited, and other analytics data.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data on how you use our website and interact with our services. Cookies may be used for purposes such as tracking session data, remembering user preferences, and enhancing user experience. You can manage or block cookies by adjusting your browser settings. However, disabling cookies may affect your ability to access certain features on our website.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve our intent data services, including enhancing our algorithms and providing more accurate data.
- To process transactions, provide customer support, and respond to inquiries.
- To send promotional emails, newsletters, or other communications related to our services, which you can opt-out of at any time.
- To analyze website traffic, user behavior, and usage trends to enhance functionality and optimize user experience.
- To comply with legal obligations, such as responding to subpoenas, regulatory inquiries, or other legal processes.
3. Data Sharing and Disclosure
We do not sell or rent your personal or business data to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your data with trusted third-party vendors who perform services on our behalf, such as hosting, payment processing, data analytics, and customer support. These third parties are obligated to use your data only for the purposes for which it was provided and to safeguard it with appropriate security measures.
- Legal Compliance: We may disclose your information if required to do so by law or in response to legal processes, such as a subpoena, court order, or government request. We will notify you of such requests when possible, unless prohibited by law.
- Business Transfers: If IntentNest undergoes a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. You will be notified via email or notice on our website of any such change in ownership.
- Aggregated or Anonymized Data: We may share aggregated, anonymized, or de-identified data with partners, stakeholders, or the public for research, marketing, or analytical purposes, provided that it does not contain any personally identifiable information.
4. Data Retention
We retain your personal and business data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. The typical retention periods are as follows:
- Personal Information: Retained for as long as your account is active or as necessary to provide services.
- Business Data: Retained for the duration of your engagement with our services, unless you request that we delete it sooner.
- Legal Obligations: We may retain data for longer periods if required to comply with legal obligations, resolve disputes, or enforce agreements.
After the retention period expires, your data will be securely deleted or anonymized, unless we are required to keep it for legal purposes.
5. Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, alteration, or disclosure. These measures include encryption, access control, and secure servers. However, no method of data transmission or storage is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.
6. Data Compliance
IntentNest is committed to complying with all applicable data protection and privacy laws and regulations. We adhere to the following principles:
- General Data Protection Regulation (GDPR): If you are located in the European Economic Area (EEA), we comply with the GDPR, which provides rights to individuals regarding the collection, processing, and storage of their personal data. This includes the right to access, rectify, delete, or restrict the processing of your data.
- California Consumer Privacy Act (CCPA): For California residents, we comply with the CCPA, which provides specific rights regarding the collection and sharing of personal data. Under CCPA, California residents can request the deletion of their personal data, as well as opt-out of the sale of their data.
- Other Regional Data Protection Laws: IntentNest complies with other regional data protection laws, such as the Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the UK’s Data Protection Act 2018. We ensure that your data is handled in a manner that meets or exceeds the standards set forth by these regulations.
We are also committed to working with regulatory authorities and individuals to ensure that your privacy rights are respected and that our services remain compliant with applicable laws.
7. Your Rights and Choices
You have certain rights regarding your personal data, depending on the region in which you reside:
- Access: You can request access to the personal data we hold about you, as well as details about how it is processed.
- Correction: You can update or correct your personal information by contacting us directly.
- Deletion: You can request that we delete your personal data, subject to legal obligations and our data retention policy.
- Opt-out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us.
- Data Portability: You may request a copy of your data in a structured, commonly used format to transmit it to another service provider.
- Non-Discrimination: We will not discriminate against you for exercising your rights under applicable data protection laws.
8. International Transfers
As a global service provider, your data may be transferred to and processed in countries outside your own, including the United States, where our servers are located. By using our services, you consent to the transfer of your data to these locations. We ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs) and other legal mechanisms, are in place to protect your data during such transfers and comply with applicable data protection laws.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party website you visit.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates. If we make significant changes, we will notify you by email or through a notice on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or how we comply with applicable data protection laws, please contact us.
IntentNest
Reach Policy Officer
Contact Us